Shipping policy

Free shipping on orders over $99! Orders less than $99 pay just $9.95.

At this time, Running Hard Products ships merchandise to locations within the continental United States and Canada. Free shipping within the continental United States only (it does not apply to Canada, Alaska or Hawaii).

Products that are in stock at time of receipt of the order will be shipped within 24 hours (excluding Saturdays and Sundays). The most efficient carrier will be chosen according package size and delivery area. Most orders are shipped either United States Postal Service Priority Mail which usually delivers in 2-4 business days, but can take as long as 7 days, or First Class Mail which usually delivers in 3-5 days. Occasionally we utilize UPS or FedEx for larger items. Please allow 5 - 7 days for delivery. UPS and FedEx do not ship to P.O. boxes. They prefer an updated street name and number instead of the old rural route address if you have one.

If you have any special instructions or concerns with shipping methods, please let us know in the 'Special Instructions' area during checkout.

If you prefer a quicker shipping method such as UPS-Next Day Air, UPS-2nd Day Air, or UPS-Saturday delivery, please let us know in the 'Special Instructions' area during checkout. Extra charges will be billed to your credit card for expedited shipping requests.

International orders are generally shipped the cheapest via USPS Priority Mail. Most International shipments take an average of 7-14 days to arrive. Due to the large variances in international shipping rates, we quote every single order before it is shipped.

You can get an international freight quote in several different ways:

1. Place all of the items you wish to order in your shopping cart. Click the "View Cart" at top of page. Highlight and "Copy" these items with your mouse. Email us at BrreLhorse@aol.com and paste the items from your shopping cart into the body of the email along with your complete shipping address. We reply to your email with exact shipping quote for your international order.

OR

2. If you are not able to "Copy & Paste" items, please send us a complete list of the products that you would like to order along with your complete shipping address with postal codes and we would be happy to check those for you. Again, you can email us at BrreLhorse@aol.com.

OR

3. Simply place items into your shopping cart and proceed to "Checkout". During the checkout process, you will see a box for "Special Instructions". Please ask to have a quote emailed to you (ie.. "Please send freight quote before shipping"). Then press "Update Cart." We will email a quote. If you approve, we will send an online invoice or call for payment over the phone.

OR

4. Call us at 269-651-7902. If no one answers, please leave a message and we will return your call within 24 hours.

Products that are in stock at time of receipt of the order will be shipped within 24 hours. In the event we are out of stock on an item, we'll make every effort to fulfill your order in a timely fashion. We will notify you by email or phone with possible substitutions as well as an estimated ship date or to issue you a refund.

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.